Your 122bet Privacy Our Priorities

1 Introduction

122bet is an internationally licensed online betting and gaming platform. We treat the protection of our members' personal data as a top priority. This Privacy Policy explains what information 122bet collects, how it is used, and the measures we take to keep your data safe.

By using the 122bet website, mobile app, or any other digital channel, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, we recommend that you refrain from using our services. For any questions, please contact our support team.

This policy has been developed in accordance with international data protection laws, in particular GDPR and other applicable legal frameworks. 122bet is committed to operating with full transparency and maintaining a relationship of trust with its members.

2 What Information We Collect

122bet collects information in several ways. In addition to the details you provide at registration, certain data is also collected automatically based on how you use the platform. The categories of information are outlined below:

We never collect unnecessary data without your consent. Every piece of information we collect has a specific purpose, and once that purpose is fulfilled, the data is securely stored or deleted.

3 How Your Information Is Used

122bet uses your information solely for lawful and transparent purposes. Our primary goal is to deliver the best betting and gaming experience while keeping the platform secure.

• Your information is used for account registration and management.
• Financial information is used to process deposits and withdrawals.
• The KYC verification process is used to prevent fraud and money laundering.
• Bonus and promotional offers are personalized based on your preferences.
• The support team uses your information to resolve your issues quickly.
• Data is analyzed to improve platform security and service quality.
• Used to fulfill legal obligations and prepare reports for regulatory authorities.
• Gaming behavior is monitored to ensure responsible gaming.

You can opt out of marketing emails or SMS at any time. Simply contact our support team or update your preferences in your account settings.

4 Data Sharing & Disclosure

122bet never sells or rents your personal information to third parties. However, limited data sharing with select third parties may occur as part of normal service operations.

• Payment Processors: Necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to process transactions.
• Technology Partners: Data is shared with platform operators and hosting service providers under strict confidentiality agreements.
• Legal authorities: Data may be disclosed in response to court orders, regulatory requests, or lawful demands from law enforcement agencies.
• Fraud Prevention: Data may be shared with regulatory authorities for the purpose of detecting money laundering or fraud.
• Business Restructuring: In the event of a company merger or acquisition, data may be transferred, but this policy will remain in effect.

All third parties with whom data is shared are required to comply with 122bet's privacy standards. Strict measures are taken in the event of any breach of contract.

5 Cookie Policy

The 122bet website uses cookies. Cookies are small text files stored in your browser that help enhance your experience on the site. We use the following types of cookies:

• Essential cookies: Essential for the basic functioning of the site. These are used to maintain login sessions and security and cannot be disabled.
• Analytics Cookies: Used to analyze site traffic and user behavior, helping us improve our services.
• Functional cookies: Used to remember your preferred language, region, or other settings.
• Marketing Cookies: Used to show you ads relevant to your interests. You can turn this off at any time.

You can manage cookies through your browser settings. Please note that disabling certain cookies may limit some features of the site.

6 Data Security Measures

122bet protects your data using industry-leading technology. Our security framework is built across multiple layers to defend against all types of cyber threats.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Server-level firewall and intrusion detection systems are active.
• Regular security audits and penetration testing are conducted.
• Strict data access policies and training are mandatory for all staff.
• Sensitive data is stored using hashing and salting techniques.
• If a suspicious login is detected, automated alerts and account lock mechanisms are triggered.
• Data backups are performed on a regular basis, and a disaster recovery plan is in place.

However, no data transmission over the internet is completely risk-free. It is your responsibility to keep your account password secure and to notify us promptly if you notice any suspicious activity.

7 Data Retention Period

122bet retains your data only for as long as necessary. Retention periods vary depending on the type of information:

• Data for active accounts is retained for as long as the account remains active.
• Following account closure, data is typically retained for up to 5 years to meet legal obligations.
• Financial transaction records are retained for the period specified by regulatory authorities.
• Once you opt out of marketing communications, your information is immediately removed from the mailing list.
• Once the retention period expires, data is securely deleted or anonymized.

8 Your Data Rights

Under the 122bet Privacy Policy, you have several important rights regarding your personal data. Contact our support team to exercise any of these rights.

• Right to Access: You can request to see what personal data is stored about you.
• Right to Rectification: You may request that any incorrect or incomplete information be corrected.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that the processing of your data be restricted in certain circumstances.
• Right to Data Portability: You can request a copy of your data in a structured format.
• Right to object: You may object to the use of your information for marketing purposes.

We aim to respond within 30 days of receiving your request. For complex cases, this may take longer, but you will be notified in advance.

9 Child Protection Policy

122bet services are intended exclusively for adults aged 18 and above. We do not collect or store information from minors under any circumstances.

• Age verification is mandatory at the time of registration.
• Any attempt by a minor to open an account will be rejected immediately.
• If any data relating to a minor has been collected inadvertently, it will be securely deleted.
• Parents or guardians can contact our support team directly with any concerns regarding a minor's account.

122bet makes no compromises when it comes to protecting minors and ensuring responsible gaming. To learn more, visit our Responsible Gaming View the page.

10 Policy Changes

122bet reserves the right to update this Privacy Policy at any time. If significant changes are made, we will make reasonable efforts to notify you via your registered email or through a platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly. The "Last Updated" date at the top of the page always reflects the most current version.